Strengthen your IT department today

Strong together

Active support

Is your IT team constantly inundated with requests? Do you experience a shortage of hands immediately during vacations or due to an overloaded project agenda? Or does daily support take up so much time that there is no room left for innovation or the implementation of cloud solutions? In that case, the InSpark Expert Desk is just what you need.

Why Expert Desk

Works 24×7 with your current IT department
Always a team of the best Cloud Experts at your disposal
Insured assistance with problems and questions through SLAs

How does Expert Desk work?

Navigating an innovative landscape

Besides troubleshooting, we also take care of important updates or new features. Especially for Expert Desk customers, we offer discounted rates with guaranteed support through our SLA packages (bronze, silver, gold), which you can change every 3 months free of charge. In case of unsolvable problems, we call in Microsoft Premier Support directly, without the need for your own contract.

Onboarding

We agree which environments we can manage and arrange secure access with, for example, Multi Factor Authentication (MFA) and Priviliged Identity Management (PIM). Our colleagues come to your location to meet the IT team and record the agreements made in a DAP so that they are clear to all parties.

Collaborate

Our service will soon be up-and-running and ready to use. You can use our modern support portal with support app, but of course we can also be reached by email, phone and Microsoft Teams. We evaluate the cooperation after 25 reports and make adjustments where necessary. Naturally, we report on the work performed.

Innovate and accelerate

Not only can you ask questions and report incidents, but we also provide services in a proactive way. Think webinars, newsletters, but also a personalized on-site innovation and roadmap session. In this way, we provide innovation & acceleration together with our "customized accelerators."

InSpark Managed Services

What can we help you with?

At InSpark, we offer a variety of innovative solutions designed specifically to support your organization.

Trusted Advisor

The number one advisor for a secure and controllable cloud environment

Microsoft Expertise

Part of the Microsoft Intelligent Security Association (MISA) with 24x7 service by leading Microsoft experts in the Netherlands.

Platform Coach

Ongoing advice for development and improvement from our innovation coaches.

One Point of Contact

Modern support portal for personal and professional support.

Certified

ISAE3402 and ISO27001 certified, with 14 Microsoft gold competencies.

Azure Expert MSP

The status as an Azure Expert Managed Services Provider (MSP) underscores its expertise and commitment to the highest standards in cloud security and management.

There is so much more

Kickstart your Managed services adventure!

Are you looking for a quick start? Discover the many possibilities with our services. Together we will explore the power of our proven methods to support you quickly and effectively with our solutions.

Managed Support

Our Expert Desk provides fast, thorough and comprehensive support as an extension of your IT department. Our coaches help you with our innovation program so that you always stay up-to-date.

Managed Cloud

With our Cloud Operations Center, we monitor your environment in detail and our platform coaches make sure you're taking advantage of the latest features.

Managed Security

Our Cloud Security Center helps you continuously secure, detect and respond to attacks on your environment - 24x7, at a flexible monthly price.

Managed Oxygen

Manage your business-relevant data adequately, analyze it optimally and guide it perfectly with our modern data platform.